Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with a purchase — a subscription or a credit pack — you can request a full refund within 30 days of the order date.

Refunds are processed by our payment provider, Paddle, which is the merchant of record for all VYORA orders. To request a refund:

• Visit paddle.net and use the purchase lookup with the email address you bought with, or
• Reply to the receipt email Paddle sent you after your purchase, or
• Contact us through your VYORA account page and we will help you with the request.

• Refunded subscriptions are cancelled and do not renew; access continues until the end of the paid period unless the refund is for the current period.
• When a credit pack is refunded, the corresponding credits are revoked from your balance.
• If refunded credits were already spent and the balance would go negative, VYORA may adjust or suspend access accordingly.

You can cancel a subscription at any time through the billing portal reachable from your account page. Cancelling stops future renewals; it does not automatically refund the current period — use the refund request options above within the 30-day window if you also want a refund.

You can reach us through the account page in VYORA, or by replying to the receipt email sent by our payment processor after a purchase.

See also the Terms of Service and Privacy Policy.

VYORA is operated by vyoramusic.